A2Z Travel and Tourism – Your trusted partner for exceptional travel experiences. From flights and hotels to VIP services and custom tours, we make every journey seamless, memorable, and truly yours.
A2Z Travel and Tourism – Your trusted partner for exceptional travel experiences. From flights and hotels to VIP services and custom tours, we make every journey seamless, memorable, and truly yours.
Welcome to A2Z Travel & Tourism’s FAQ hub. Below you’ll find concise answers to the most common questions about bookings, changes, visas, VIP services, insurance, and more. If you don’t see what you need, our team is happy to help.
A: Share your dates, destination, and preferences. We’ll send tailored options; approve and pay to confirm.
A: Where suppliers allow it, we can place a short hold. Hold windows vary by airline/hotel and are not always available.
A: Major cards and bank transfer. We’ll include instructions on your pro-forma invoice/quote.
A: Some services (e.g., visa handling, VIP arrangements, urgent changes) include coordination fees. These are itemized on your quote.
A: For selected packages and corporate accounts only. Ask your advisor for eligibility.
A: Contact us with your booking reference. Airline/hotel rules apply; we’ll advise fees before proceeding.
A: Depends on the fare class and supplier policy. Some are non-refundable but may be reusable as credit.
A: Typically 7–21 business days after supplier approval. We’ll keep you updated.
A: No-show penalties are usually high. Call us immediately so we can assess rebooking options.
A: Yes—document guidance, appointment scheduling, and submission support where permitted.
A: Processing times vary by embassy/season (often 5–20 working days). Apply early.
A: Passport (often with 6+ months’ validity), photos, bank statements, employment letter, travel plan, and insurance. We’ll send a tailored checklist.
A: Strongly recommended (and mandatory for some destinations). We offer plans covering medical, trip delay/cancellation, and baggage.
A: A personal agent guides you through arrival, departure, or transit with fast-track where available, plus baggage and connection support.
A: A global network in major hubs. Tell us your itinerary and we’ll confirm availability.
A: 48–72 hours is ideal; earlier for peak seasons and VVIP requests.
A: Some packages include lounges; others are add-ons. We’ll specify in your quote.
A: We request them with the hotel; confirmation depends on availability at check-in.
A: Yes—shared shuttles, private cars, luxury limousines, SUVs, minibuses, and chauffeured services.
A: Always on request; some hotels charge. We’ll advise options.
A: Absolutely—tailored itineraries for couples, families, groups, and solo travelers.
A: Yes—leisure, events, incentives, and delegations with group rates where available.
A: Centralized booking, policy-aligned options, negotiated rates, reporting, and 24/7 traveler support.
A: Aircraft type, route, positioning, crew duty time, and handling fees. We’ll present transparent, all-in quotes.
A: Same-day may be possible; 48–72 hours improves aircraft selection and pricing.
A: Many countries require at least 6 months beyond your return date—check before booking.
A: Yes—mobility assistance, medical notes, special meals, and seating can be arranged with advance notice.
A: Some destinations require consent letters and extra documents. Ask us for the current rules.
A: Yes—urgent help for active trips is available around the clock via the contacts provided on your itinerary.
We’re here to help.
Phone#: +971 2 626 7728 • Mobile / WhatsApp: +971 50 436 8993 • Email: ops@a2ztravel.ae • Office: No. 101, Khalifa B A Building, Abu Hail, Dubai – UAE
